vacancy details

Assistant Chalet Manager

Company:
Tivoli Lodge

Location:
Davos, Switzerland

Benefits:
Salary of £250 per week paid monthly in arrears, shared accomodation, food, lift pass, equipment, medical insurance, travel expenses

Start:
Immediately

Duration:
Now until end of April

Description

Our luxury chalet in the Swiss Alps is looking for an Assistant Manager from now until the end of April. The position involves daily food service, light cleaning duties and deputising for the manager in her absence.
This is a diverse and extremely challenging “hands on” role assisting the Chalet Manager who has overall responsibility for every aspect of the chalet operation and for the performance of each individual member of the chalet team. The main emphasis in this role is on customer service, the key objective being to deliver a world-class hospitality service and to create unique and memorable holiday experiences for every client.

Responsibilities include:
  • customer service delivery and guest satisfaction (inc catering, transport, skiing, après ski, games/entertainment, child care, technology/communications)
  • proactive communication with guests to ensure all queries are answered and any special requests are met at the earliest opportunity
    housekeeping (laundry, cleanliness and presentation throughout the chalet)
  • assisting with the management, training and development of each member of the chalet team
  • general hygiene, health and safety standards
  • local supplier relations
  • assisting with management of the chalet budgets

    Please click on the Apply Now button below to apply for this position.

Requirements

We are looking for the following key personal qualities and attributes:

  • highly professional with a 5 star service mentality
  • positive and flexible attitude
  • proactive
  • great attention to detail
  • team player

This role would suit individuals with the following skill set:

  • previous 4/5 star hospitality or silver service experience
  • previous general management experience
  • excellent interpersonal skills
  • excellent organisation/time management skills
  • basic administrative and accounting skills
  • basic computer skills
  • full, clean driving licence (preferred)
  • conversational German (preferred)


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The Majestic Tivoli Lodge has set a new benchmark in Alpine Luxury.



If ever there was a chalet destined to redefine Alpine luxury, Tivoli Lodge is it. One of the most desirable mountain retreats anywhere, this fabulous design-led chalet is intensely discreet, yet ski-in ski-out and only a two minute chauffeured drive from the centre of the village. The traditional exterior belies a chic and contemporary interior with more than 700m2 of living space and sensational views from the south-facing windows towards the highest peaks of the Engadine.



Tivoli sleeps up to 16 guests in superlative style, with two master bedroom suites, four further bedrooms, plus four more single beds in a delightful children.s bunk room, if required. It is perfect for entertaining, with a majestic dining room overlooking the Davos valley and multiple living areas, plus a home cinema, library and study. It is perfect for relaxing too, the spa complex houses a relaxation area and hot tub, not to mention a sensational indoor pool, complete with jet stream and a waterfall tumbling into the shallows