We're looking for confident French speakers for this diverse role. Your main duty is to ensure that our guests receive exceptional service throughout their stay. You will act as the liaison between your group's teaching staff and the centre staff. Primarily, you'll be responsible for accompanying guests on excursions, ensuring itineraries run to plan, assisting coach drivers with route finding, serving evening meals and delivering a programme of evening activities for your group.
We operate an extensive World War I educational tours programme, giving you the opportunity to increase your historical knowledge of this interesting area. Staff working at Château d'Ebblinghem, whilst being employed by PGL, will deliver NST products and wear the NST uniform. NST is PGL's sister company, providing educational tours to school groups. You'll mix your time between leading excursions and working in hospitality roles at the Château.
Key responsibilities:
You will oversee all aspects of a Tour, including welcoming the group on arrival, conducting welcome briefings with teachers and students, and liaising closely with the Party Leader and NST staff for the duration of the Tour. Your work will also involve organising and delivering a programme of evening activities for your group.
Group Co-ordinators act as a Tour Guide on Excursions and so you will find yourself passing on local historical and cultural knowledge, pointing out areas of interest. You will also provide translations and liaise with external representatives at excursion locations, and with coach drivers, assisting with directions where necessary.
Group Co-ordinators will need A level French (or equivalent) as a
minimum, and be comfortable using conversational French on a day to
day basis. You must possess good organisational skills.
You will
also need previous experience working with school aged children,
and the ability to communicate effectively with others and
demonstrate the skills necessary to work as part of a team and
deliver results.
Successful applicants are required to undergo an enhanced DBS
disclosure, which PGL will pay for. You need to possess the legal
right to live and work in the UK to be considered for employment
with PGL. PGL is committed to the principles of equality and
diversity and welcome applicants from all sectors of the community.