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OPERATIONS MANAGER

  • Job Location

    Based in England with Travel Abroad

  • Start date

    April

  • Duration

    Permanent

  • Job Benefits

    Competitive basic salary of up to £30,000 depending on experience/qualifications, Performance lead bonus, Company Benefits, 28 days annual holiday




Description

We're still a small company and working well together in a happy, relaxed environment is key for us. Based in Kingsbridge, in beautiful south Devon we’re a fun bunch of outdoor people with a passion for travel, adventure and the environment.

This is a broad and key management role that involves strategic and hands-on management and leadership. The operations manager will ensure the delivery of a great service and our products at every stage of the client journey and will play a key part in the development of the business and brand to help take it to the next level.

In this exciting position the Operations Manager will have overall responsibility for our existing overseas operations which include 2 Active Beach Clubs in Greece, Yacht Sailing Operations in Greece and a selection Speciality Active Breaks in Greece.

They will

Work closely with the directors and accounts to ensure that all financial processes and budgets are managed and reported accurately, efficiently and on-time.

Develop procedures to streamline and complete all necessary administration, produce regular management reports and presentations for the directors and maximise the use of on-line collaboration tools and apps to maximise team efficiency.

Purchase equipment, spares and branding material within budget and organise delivery on-time to our overseas resorts.

Assist in the development, design and delivery of our website, digital and printed marketing material, promotions and packages to enhance our on-line presence, manage in-resort social media post, blogs and branding with the overall aim of increasing online traffic, increasing sales, return clients and reducing budget spend.

Build capable, highly motivated teams in a short space of time and manage all HR systems and operations including recruitment, development and disciplinary procedures.

Organise regular overseas resort visits – refits, layup, training. Initially visits to our overseas operations will be of a longer duration to help build a full understanding of our products and manage operations locally.

Conduct on-going reviews of performance through analysis of questionnaires and feedback and how to improve our products and implement positive changes.

Manage health and safety at all times and develop live risk assessment procedures. Make sure our operations are compliant under local laws in the countries where we operate and UK law. This must be monitored, audited and updated as required.

Help identify strategic new areas of development and expansion and help develop the business with the addition of further Active Beach Clubs, Yacht Sailing partnerships, Ski locations and a new portfolio of specialty Active holidays in exciting new destinations.

Requirements

 

·        A keen awareness for the environment.
·        Degree level education.
·        Very good writing skills, clear communication and leadership qualities, as well as attention to detail.
·        A good understanding of all the latest technology used to maximise team collaboration, project management, communication and digital media production.
·        Ability to develop, lead and motivate a broad team including office and operational staff.
·        Ability to achieve excellent standards, within a fast-paced environment.
·        Have flexibility with a ‘can do’ attitude when faced with challenging situations.
·        Excellent verbal and written communication skills – confident presenter.
·        Proven ability to produce accurate presentations and reports using all relevant software.
·        Experience of management overseas within travel industry preferably Activity Holidays, Water Sports and Ski Holidays.
·        Solid understanding of great customer service practices.

 

About us

 

We’re a fast growing award winning water sports and activity holiday company, run by like minded individuals doing what they love.

Our small team who organise and run our sailing, skiing and active

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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.