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Mountain Walking Host

  • Job Location

    Italian Dolomites & Swiss Alps

  • Start date

    April

  • Duration

    September

  • Job Benefits

    Competitive monthly wage in the region of €1200 euros/month on an Italian Contract. Shared accommodation and full board provided

Description

FANCY A SUMMER IN THE AMAZING ITALIAN DOLOMITES? Collett’s Mountain Holidays are looking for outdoor enthusiasts with hill walking experience to act as Walk Advisors for our guests in the Italian Dolomites. We are looking for friendly, polite, enthusiastic, organized, focused & resourceful people for the summer of 2022.

Please note: For Italy we can only employ EU Nationals or UK Nationals who have residency in Italy. However, we are also looking for a couple or a pair of friends in the Swiss Alps for the same job – for these posts we can accept UK & EU Nationals.

If you are an outdoor enthusiast with a passion for walking in the mountains then this is a once-in-a-lifetime working opportunity in the spectacular Val Badia in the heart of the Italian Dolomites.

Working with Collett’s in the mountains is a lifestyle, not just a job. It is essential that you are a people person as much as an outdoor person. At heart this is very much a hospitality job, and your day-to-day input and dealings with your guests will be what transforms their holiday from a good one into an outstanding one. Looking after people on holiday comes with its challenges of course, so you also need to be understanding, patient and very resourceful.
   
The job would consist of three main roles: Host, Local Expert & Resort Representative

Host: the 24/7, hospitality element of the job is key to you and your guests enjoying the whole experience. You would take a genuine interest in your guests, understand their needs and ambitions for their holiday, and give freely of your time and personality to get to know and help them. You need to be happy chatting to people for hours on end!

Local Expert: You would get to know up to 30 local mountain day walks (which we have documented) to be able to describe them to your guests in great detail, so they can choose the routes most suitable for them. This entails walking the mountain routes with a teammate, memorising the key points to describe, and being able to confidently talk about them to you your guests. For the first half of the season this would take up 3 or 4 days of your week, building up your local knowledge as quickly as you can. For an outdoor enthusiast, this should be a pleasure and not a chore.

Resort Representative: Helping and advising our guests day to day with all other areas of their holiday. Liaising with our UK office for Arrivals Reports, dealing with issues, solving problems, acting as a rep on airport transfers coaches once a week, helping with some domestic & admin jobs in our Chalet Hotels – such as making sandwiches for packed lunches, serving dinner, eating dinner with guests as a host every other night, serving at the bar during office hour. Helping with guest arrivals, online registration, taking PDQ payments when guests leave, helping to manage a bookings.com system during quieter periods of the season etc.
 
Airport Transfers
At least once a week you would also be required to act as a representative on a coach to and from the airports in Venice, dropping off and picking guests up to bring them back to the Dolomites. This is a massively important task, as you will be trying to turn a functional journey into the start of people’s holidays. On your return to the chalet hotel, you would help your guests to settle in, register them online with the tourist office, and pass on essential information about their stay, etc. These are long days, often departing on a coach around 6am and picking up from Venice around 3pm, with a potential return to resort at 7pm!

Resort Admin Jobs:
The role will involve daily and weekly administration jobs, and liaison by email and telephone with the UK based Office of Collett’s Mountain Holidays. You would be given training at the start of your job and shown how information would be emailed to you each week with details of arrivals and transfer reports etc.

Requirements

Essential Requirements

  • You would need to have the right to work in Italy. EU Nationality & Passport – EU Work Visa – or - UK Nationality with Residency in Italy prior to 1st January 2021.  You would be employed on an Italian contract.
  • Good Mountain Walking / Hiking Experience, confident navigating with an outdoor map, decent level of fitness.
  • Proof of Double Covid Vaccinations with European Medicines Agency (EMA) approved Vaccines - & EU COVID Travel Pass.
  • Excellent level of spoken & written English required.
  • You would need to be available from 10th June until late September 2022.

Skills, Experience & Personality

  • Friendly & warm personality.
  • Hard-working, focused and resourceful.
  • Supportive and empathetic Team player.
  • Driving experience with a full UK or EU licence would be a bonus, but not essential.

Not included

  •  Travel to and from the Dolomites at the start and end of the season.
  •  Travel Insurance for the season.

Wage and Package

  • A competitive monthly wage in the region of €1200 euros/month on an Italian Contract.
  • Shared accommodation and full board provided, in a shared room with one other person in a shared apartment for 4.
  • One full day off a week.
  • Training and orientation in resort before you start.

About us

Collett’s is a small, independent holiday specialist, offering half-board, bed & breakfast and self-catering accommodation in some of Europe’s most stunning mountain ranges and areas of outstanding beauty: In Italy, The Dolomites and Tuscany; the ...
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Copyright ©2006 - 2022. 247 Media Ltd.