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Guest and Chalet Assistant

  • Job Location

    Courchevel, La Tania & Val d’Isère

  • Start date

    Late November / Early December

  • Duration

    Late April / Early May

  • Job Benefits

    Wages + Accommodation in Staff Chalets + Season Lift Pass + Ski/Board Hire + Food + Uniform + Carte Neige + Return Transport from the UK




Description

Guest & Chalet Assistant

You will get the best of both worlds with this varied job, working with both our Guest Services and Chalet teams. Assisting our Guest Services Managers, you will meet and greet guests at the airport and make restaurant and activity bookings during the week. The rest of the time you will be on a rota to support chalet hosts with their cooking and cleaning in the chalets. However, in the case of staff injury or illness, you will have to step into host at short notice in a chalet of any size.

Job Specification

You will be a bit of an all-rounder in this varied position. You will assist our Guest Services Managers who are responsible for guest welfare but also be on a rota to help Chalet Hosts with cooking, cleaning and customer service in the chalets. 

At the airport - you will go to the airport on a Sunday. You will be the first and last member of the team our guests see on their holiday so we hope you make a positive lasting impression and ensure their arrival and departure is as smooth as possible. You will accompany guests on their transfer bus to and from resort; answering questions and selling lift passes which you will order online. 

Customer Service - you will work with our Guest Services Managers to visit guests in their chalets each day and answer queries or concerns. This ranges from booking restaurants and activities to more serious concerns such as illness, injuries or problems in the chalet. 

Chalet Support - You will spend a lot of time in our chalets helping Chalet Hosts who cater and clean for our guests. The Chalet Manager might ask you to jump in to a chalet at short notice to cover in the case of staff injury or illness. We generally look for candidates with previous catering experience or those who have completed a chalet cookery course to be on hand to help! 

 

A typical day 

You will start work at 8am which is when guests are served breakfast. This is the perfect time to pop round to tell guests the weather, recommend ski routes and get restaurant reservations. Once the guests are on the slopes, you will work in a chalet and help the host to clean, bake afternoon tea and prepare dinner. You will finish work around 11am and be free to ski or do as you please during the day! Afternoon tea is laid out for guests to help themselves. 

In the evening, you will return to work in time to help Chalet Hosts prepare and serve canapés and fizz before a three course home cooked meal. It's a real dinner party atmosphere in the evening and you will be encouraged to join in with your guests. Many will invite you to dine with them or join them for a glass of fizz! 

Once a week, you will help host our evening welcome drinks event and occasionally you will help with other resort jobs such as sorting food deliveries and distributing laundry. You will get two days off during the week which are on the same days as all our resort teams.

Requirements

An ideal candidate is...

Personable - you need to be a real people person. Chatting and getting to know guests to make them feel at home. 

Professional - as the first and last members of the team our guests meet, it is imperative you leave a good lasting impression and maintain this during the week. 

Organised - you have a varied job so you need to keep on top of tasks and make sure you make restaurant and activity bookings correctly for guests. 

 

PLEASE NOTE: Please check your passport validity. British passport holders must have at least 6 months left on their passport to travel to France. 

About us

If you're looking for a winter season job, and would like to work for a small, friendly company who take care of their staff, then apply to Le Ski!

About Le Ski
Le Ski is a well-respected independent tour operator which

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Copyright ©2006 - 2021. 247 Media Ltd.
Copyright ©2006 - 2021. 247 Media Ltd.