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Outdoor Instructor / Activity Assistant

  • Job Location

    Moors Valley, Ringwood, Hampshire

  • Start date


  • Duration

    October 2021

  • Job Benefits

    Up to £10.65 per hour (including holiday pay)


We’re looking for Customer Activity Assistants (previously named Instructor) to look after our customers in the great outdoors, at site and in the woods from April to October as they take on their Go Ape challenge – you’ll be fitting harnesses, delivering safety briefs and training, out and about assisting with local marketing and much more besides - depending on which site you’re at, you’ll be on one or more activities - up in the trees on Tree Top Adventure/Tree Top Junior, whizzing around on segways, bouncing around in nets or zipping on zip trek!

You’ll understand that we stick to our Health and Safety rules, so if you’re thinking of applying, you’ll need to be over 18 so you are able to supervise all age groups.

We’re passionate about giving the customer an experience to remember every visit – that’s why we need hard working, friendly and adventurous people who really care about providing the best experience possible!



  • Safety conscious, with a professional outlook
  • Able to work under own initiative without supervision
  • A ‘customer comes first’ attitude with drive and enthusiasm to achieve customer WOW!
  • Excellent interpersonal and communication skills
  • High standard of personal hygiene and appearance
  • Enthusiastic team player who is able to work with other colleagues in a dynamic working environment
  • High energy levels with a cheerful disposition, even when under pressure
  • Must like working outdoors and have a good head for heights
  • Must be able to demonstrate attention to detail and ability to diligently follow procedures
  • Own your on transport (some of our sites are remote without public transport links)
  • Basic First Aid Certificate (you’ll need to have this before you start)
  • Able to perform all physical duties (with reasonable adjustments where required)


  • First-hand experience of Go Ape
  • Previous instructional experience
  • Live within 1 hours commute of site
  • Coaching or training experience
  • Marketing and sales experience
  • Health & Safety experience
  • Climbing / high ropes experience
  • Practical DIY & maintenance skills
  • Previous contact with corporate clients or school groups
  • Computer literate

About us

We are rated 67th best company to work for in the UK by our employees, which we think speaks volumes about what a great place Go Ape is to work!

We’re passionate about giving the customer an experience to remember every visit – that’s why we

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Copyright ©2006 - 2021. 247 Media Ltd.